KNOWLEDGEBASE & FAQS

How do you process payment? We accept Check, Credit card, Online Payment and Funds Transfer. Please use the method that is most convenient for you. Once notified, we will process your request within hours of payment confirmation with our banks.

 

However for check payment , please note that the process will only be implemented once PAYMENT has been credited or confirmed.

 

What is next? You could have us host the website for you or have it pointed / transferred to your preferred web hosting Company.

 

Option 2: Complete and submit our Online Domain Name Registration Request Form,visit our Registration to start. An email will be sent to the email address you specified on the request form to validate your Domain Name, in case there is an error. Ensure that you include a valid email address in your application as this is our only mode of communicating with clients. Once this has been validated, you can visit any of our bank's branches and pay the registration fees for the required number of year(s).

Note: Please note that the actual Domain Name registration will take place once payment to our bank is confirmed. Within 24hours of payment confirmation, you will receive a welcome package with your Domain information stated. It takes up to 48 hours for the Domain Name to propagate among the Internet Host Servers. You can either come back to our website to verify your Domain Name or visit other websites with Domain Verification tool (WHOIS) i.e http://www.whois.sc.

 

What is next? You could have us host the website for you or have it pointed / transferred to your preferred web hosting Company.

 

To host with us visit http://www.kekhost.com

 

I have issues with my Domain Name Registrar, whom do I call upon? You can either try and resolve it with the registrar and if that doesn't work, visit the Domain Name / Internet governing councils at the links below:

 

ICANN: Uniform Domain-Name Dispute-Resolution Policy at http://www.icann.org/en/help/dndr/udrp or The Internet Corporation

for Assigned Names and Numbers at http://www.icann.org

 

The Internet- What is it? The Internet is a world wide Network that connects several millions of businesses, research foundations, schools, individuals, and other networks through computers. Anyone with access can log on, communicate via e-mail, and search for various types of information.

 

What is Auto Responder? An Auto Responder is a very special e-mail address you create. When a person sends an e-mail or via an Online form to your auto responder, they will receive a custom message created by you immediately sent back to them. This is a great tool to provide your readers and customers with more information without requiring you to manually reply to them. Because autoresponders handle requests 24 hours a day, 7 days a week practically on auto-pilot, they are extremely powerful Internet communications tools! They can be utilized with or without a Web presence, and they can be integrated with other online and offline communications tools as well

 

E-Mail (Electronic Mail): By far the most popular feature on the Internet is e-mail, a communication system for exchanging messages and attached files. E-mail can be sent to anyone in the world as long as both parties have access to the Internet and an Internet address to identify themselves.

 

POP3: This is what is referred to as E-mail which means Electronics Mail. This is the most popular type of e-mail.

 

Traffic Statistics: This is a analysis of Internet traffic to a specific website. Most Traffic software will tell who is visiting your site (not the person's name) and what type of browser (Netscape & Internet Explorer- IE ) they are using. It can also tell you how they access your website be it through a link from another site for example search engine, other site that has a link to your site or may be they will access your site directly by typing your website on the URL field. It can also indicate the time of day when you are getting the most traffic. Some major traffic statistics software will give you more in-depth analysis but those will cost extra charges.

 

Hyper Links: On the Web, some words or graphics appear in a different color, are underlined, or both. This distinction indicates that the item is a link to another Web page or another Web Site. Clicking your mouse on one of these links takes you to a new page with related information.

 

Frame: What is a frame? Frames divide a Web browser's window into separate regions, each of which can display a separate, scrollable page. A group of frames is called a frames page. A frames page is a special Web page that defines the size and location of each frame it contains. In the simplest frames page there are two frames: one frame displays a page listing a set of hyper-links, and the other frame displays the pages to which the hyper-links point. Each time a user clicks a hyperlink in the first frame, the page pointed to by that hyper-link is displayed in the second frame. The frames page itself does not actually contain any content or pages; it contains only hyper-links to existing pages that are displayed in the frames.

 

World Wide Web (WWW): The WWW is a user-friendly system for finding information on the Internet through the use of hypertext and hypermedia linking.

 

Search Engines: Software programs that surf through the Internet for a given topic of information, catalog the results, and display descriptions of the suggested sites. e.g. - Google, Snap.com, Yahoo, Alta Vista, Siftthru, Nigeria Exchange, Nigeria Infonet, Goto, Go, Northern Light, Excite, Lycos, etc. See below for more definitions....

 

Search Engine Registration: First of all what is search engine? Search engine or search tool is a depository (database) of information about anything you can think of. This is the type of search engine or directory that is considered Major search engine i.e. Yahoo, Google, Goto.com, Go.com, Altavista.com, Excite.com. Nothernlight.com, Snap.com, Hotbot.com, etc. There are some that are considered subject or specific based search engines, these types have information on specific subject area, environment, industry, nation, or continent, i.e. siftthru.com, nigeriainfonet.com, nigeria.com, motherlandnigeria.com, news.com, worldnews.com, gambia.com. china.com, seekeurope.com, lawyer, doctor etc. Although, some major search engines require some type of payments for website listing. They may be worth it, is up to each individual or organization. By being listed with most popular search engines, this will increase traffic to your website because most people that are searching for something that relates to your products or services will be directed to your site if your listing is among the top (i.e. 100) website listed.

 

Counters: A counter is a CGI script that increments an internal counter each time the site is visited or the page is requested by the server and then displays the current count. If you surf the web quite often, you probably seen several pages that tell you what number visitor you are to the site. The way these sites keep track of the number of visitors is by using a counter. You can get most install on your website free of charge.

 

Home Page: All Web sites begin with a Home Page. A Home Page is like a table of contents. It usually outlines what a particular site has to offer and contains links that can connect you to other Web sites.

 

Domain Registration: This involves the registration of your business Internet Domain Name (address) for example www.mycompanyname.com.ng

 

Setup: If a client decides to have its own domain name or web address for example this will cost extra charges to the client for domain registration. Setup means apart from web design, the website itself has to be setup on the Host Machine (Internet capable computer) for people to access; this location is where the query will go to access the website, it will get your web address information. Every Host computer on www is identify by what you call IP address i.e. 121.125.125.96 which then resolved it to a particular computer or Host name.

 

Network: Networks are groups of computers or other devices that are connected in such a way that they are able to share files and resources. The Internet is a global network of networks

 

Hosting: Hosts are machines (computers) that are directly attached to the Internet. Hosting means that for example we will have a webiste setup/hosted on our Host computers (webserver) so that people will be able to access it from any part of the world.

 

Guestbook: Just as the name indicate, it is an Online form that visitors may access to fill out information about themselves and the website they are visiting and what opinion they have about it.

 

Search Facility: This is ideal for website that has a lot pages and information for visitors to access. Instead of visitors exploring every page of your website to access a particular information, subject, products or services, they can just type the word in the query or search field and will list all links related or similar to the specific subject or word. Some people call it search tool or engine. This feature will be appropriate for big companies and most government institutions since they have host a lot information and contents (big repositories).

 

Viruses: The Internet is a breeding ground for viruses. Computer viruses are nasty little commands or programs hidden in executable program files. Some viruses would not cause any damage, but those that do can cause a loss of data and time.

 

Browsers: Web browsers are graphic interface programs that provide simple techniques for viewing and searching the WWW. Browsers work in conjuction with the connection you establish to the Internet via your Internet service provider. Popular Ones- Netscape and Internet Explorer (IE)

 

Animation: Graphic, word or things that moves or do funny stuff. This makes a website looks fancy or live if it tastefully done or designed.

 

E-Commerce Shopping facility: This features buying and selling of products or services using credit card or other acceptable methods of payment Online in realtime. Very expensive to setup. This is common in most western nations and Asia but not in Africa since most people in Africa do not have access to credit cards.

 

HTML (HyperText Markup Language): The code that is used to define a web page. Don't ask me who's idea this term was.

 

CSS (Cascading Style Sheets): The expanded term is probably worse than the abbreviation. It refers to the ability to assign styles to elements on a web page (HTML document). Examples include position, size, color etc.

 

DHTML (Dynamic HTML): Incorporates the ability to change the CSS values in an HTML document after it has been loaded. The result are Animated and Interactive web pages.

 

WYSIWYG (What You See Is What You Get): A computer program that displays a reasonably good example of the finished result as it is being constructed.

 

GUI (Graphical User Interface): A program that uses a visual interface instead of a command line interface. DOS uses commands, Windows uses a GUI.

 

Drag-and-Drop: A GUI that allows you to use your mouse to drag elements from one location to another.

 

IMS (Interactive Multimedia System): I told you we are quite capable of creating our own acronyms.

 

Acronyms: Big words made up by VIPs (Very Important People) and LITOMs (Legends In Their Own Mind).

 

ISP (Internet Service Provider): A company that provides Internet services such as web page hosting, Internet access, Email Provider, Data Services, etc.

 

Dialup Service Provider: An ISP that provides telephone connection services so that you can connect to the Internet with your modem.

 

Access Service Provider: An ISP that provides any kind of access to the Internet such as Cable modem.

 

Modem (MOdulator - DEModulator): A device connected to your computer that goes Brrrr... Beee. Baaa. whenever you try to use it. If you have not figured out the purpose of this one yet you are probably not reading this.

 

Host: A computer that stores web accounts. You will often get a contract with an ISP to host your web site.

 

Server: A computer that serves other computers. A Host server stores web sites. A mail server stores and transmits email. All host computers are servers but not all servers are hosts.

 

Form: HTML code to collect information from a visitor.

 

Perl (Practical Extraction and Report Language): The most common scripting language for processing Form data.

 

CGI (Common Gateway Interface): A protocol for gathering data from a Form and sending it to a program or Script such as Perl. Often used to indicate the entire method for processing a Form but in fact it is only a transfer interface.

 

WWW (World Wide Web) (as if you did not know): Is a method for connecting many of the resources available over the Internet using HTML. Often incorrectly used as a synonym for the Internet.

 

Internet: Is the physical world wide interconnection between computers and their resources using TCP/IP.

 

TCP/IP (Transmission Control Protocol/Internet Protocol): Is a communication protocol between computers that wish to "talk" over a physical connection. It defines the rules on how they communicate. TCP/IP is the method by which all computers talk over the Internet but it works equally as well on a LAN.

 

LAN (Local Area Network): A kind of mini network between locally connected computers, often in a business. Gets into Intranets, firewalls, etc., which are topics for another day.

 

IP (Internet Protocol): The protocol that sends packets of data over the Internet.

 

IP Address (Internet Protocol Address): Defines where an IP packet is going. Often to somebody's computer over the Internet. Your domain has an IP address.

 

Domain: An Internet Web Site identified with an IP address.

 

Domain Name: The name of a Web Site that is mapped to an IP address using a URL.

 

Spam: A luncheon meat made famous by Monty Python and now freely distributed over the Internet using TCP/IP on the WWW to your email box as soon as the distributor finds your Domain IP mail box host address.

 

URL (Uniform Resource Locators: A URL is a WWW address. It is a locator that enables the WWW system to search for linked sites. Is the address of any resource on the World Wide Web. It often refers to a Web Page but it can include almost any file that can be found on a server connected to the WWW

 

Internet Service Provider (ISP): Companies that provide a dia-up, ISDN and DSL connections to the Internet as well as other Internet services.

 

FTP (File Transfer Protocol): File transfer Protocol is an Internet protocol that enables one computer to transfer files to another. An FTP site is a host computer that commonly contains executable application files, as well as documents, images, and multimedia files. An Internet Web browser will allow you to log into most FTP sites.